What you can do online
See what online service options are available for your insurance policy (or policies).
For anything else call 13 17 03 and we'll be happy to help.
FAQs
Never miss a renewal and ensure you’re always covered. Whether you’re home or away, you’ll get an email delivered straight to your inbox.
- Save time – you can easily renew your insurance directly from the renewal email.
- Save paper – your renewal information will be included in the email.
There are many reasons that you might want to change your details. Maybe you want to close an account and start payments from a new one. Perhaps you want to consolidate your payments so that they all come from one bank account. You can even choose seperate bank accounts for each insurance policy. If you need to change your bank details, you will need to change them on each policy that you want to be using the new bank details for. For example, you can’t just change it for a car insurance policy and then expect it to automatically be updated on your home policy.
You can renew your cover by visiting the Make a payment page and renewing with your policy number. You can update your excess and sum insured before renewing by logging in to myRAC.
You can cancel your home, car and most other insurance policies in myRAC.
If you need to cancel:
- Travel insurance, call us on 1300 655 179
- Health insurance, call HCF on 1800 649 422 and select option 1
- Small business insurance, call VIZ on 1300 850 491