Movie tickets

Expiry dates vary considerably dependent on the product and/or the supplier. (they can vary from approx 6 months to 3 years or not dated). Generally vouchers will have a minimum 4 months validity, unless otherwise indicated. Occasionally vouchers may have shorter expiry – but this information will be clearly indicated and often such stock is sold at a further reduced price. It is important that you read the T&C’s of each product that you intend to order.

Unfortunately, as per the terms and conditions of sale, please be reminded that eVouchers cannot be cancelled, exchanged or refunded. A checkbox during checkout is required to confirm that you have carefully checked your order details to ensure all items are correct and acknowledge and accept that electronic vouchers cannot be refunded, exchanged and extended. The main reason that we have these terms is that all electronic vouchers are issued to us from the original supplier and tickets are issued with unique serial codes which cannot be cancelled or replaced. Additionally, the supplier's Terms & Conditions do not allow us to cancel or return eVouchers.

If you have ordered an electronic item and are not happy with the quality or it is faulty please contact customersupport@neatideas.com.au with your order number and contact details. Your issue will be referred to the original supplier and if there is a known issue with the product you will be sent instructions on how to return the product to the supplier. A replacement product will be offered in the first instance however if the product is no longer available you will be entitled to a refund.